> For the complete documentation index, see [llms.txt](https://help.dictanote.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.dictanote.co/help/account.md).

# Account & Billing

Frequently asked questions about Voice In account.

### How to activate Voice In Plus on a new computer/profile?

See this page:

{% content-ref url="/pages/P4AflLe4CHkWUdNHX26g" %}
[How to activate Voice In Plus on a new computer/profile?](/help/account/how-to-activate-voice-in-plus-on-a-new-computer-profile.md)
{% endcontent-ref %}

### How to manage my subscription?

You can manage your subscription at any time on the [Account Settings page](https://dictanote.co/accounts/me/).

### Can I change my email address?

Yes. To change the email address of your Voice In account:

1. Open the [Account Settings page](https://dictanote.co/accounts/me/).
2. Click **Edit** next to your email address.

### Update your credit card details

To update your payment method:

1. Open the [Account Settings page](https://dictanote.co/accounts/me/).
2. In your account, click "**Update card details**".

### How to download your invoices

To get the invoices for your account:

1. Open the [Account Settings page](https://dictanote.co/accounts/me/).
2. Open the **Billing History** section.
3. Click the ↓ button next to the purchase that you want an invoice for. We email the invoice or receipt to the email address on file.

### I have been charged twice

If you see a duplicate payment, it might be due to a payment processing issue. Or your account might have more than one subscription.

Email us at <support@dictanote.co> and we will take care of it.