Voice In Works on Some Sites but Not on Gmail or Google Docs

If Voice In works on some websites (for example, the Voice In Notepad at https://dictanote.co/voicein/notepad/) but does not work on others like Gmail or Google Docs, this is usually caused by security restrictions applied by your organization.

This issue is most common in Google Workspace (managed) accounts.

Why this happens

Some organizations apply stricter security policies to Google-owned sites such as:

  • mail.google.com (Gmail)

  • docs.google.com (Google Docs)

  • sheets.google.com (Google Sheets)

When these policies are enabled:

  • The Voice In extension can still load and hear your voice

  • But it cannot insert text or interact with the page

This is because the extension’s content scripts are blocked from running on those sites.

How to fix it (Google Workspace users)

To resolve this, your IT administrator needs to explicitly allow the extension in the Google Workspace Admin Console.

Ask your IT team to:

  1. Open Google Workspace Admin Console

  2. Go to:

    Devices → Chrome → Apps & extensions → Users & browsers

  3. Locate the Voice In extension

  4. Ensure it is Allowed and permitted to run on Google sites (such as Gmail and Google Docs)

  5. Save the changes

Final step: Restart your browser

After the admin updates the settings, restart your browser completely.

In most cases, restarting Chrome immediately resolves the issue.

Still not working?

If Voice In continues to work on the Notepad but not on Gmail or Docs after these steps, please contact your IT team again to confirm that:

  • The extension is allowed for your user or organizational unit

  • Site access is not restricted for Google domains

You can also reach out to our support team for additional help.

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