💳Account & Billing

Frequently asked questions about Voice In account.

How to activate Voice In Plus on a new computer/profile?

Refer to

pageHow to activate Voice In Plus on a new computer/profile?

How to manage my subscription?

You can manage your subscription anytime by going to the Account Settings page.

Can I change my email address?

To change the email associated with your Voice In account, go to the Account Settings page and click on Edit against your email address.

I'd like to update my credit card details

To manage your billing method, follow these steps:

  1. In your account, click on "Update card details"

How to download your invoices

All the invoices associated with your account are accessible by following these steps:

  1. Go to the Billing History section.

  2. Click on ↓ button on the purchase you want an invoice for. The invoice/receipt will be emailed to your email address on file.

I have been charged twice

In case you notice a duplicate payment, it might be due to a payment processing issue or your account might have multiple subscriptions associated with it. Please email us at support@dictanote.co and we will take care of it.

Last updated