Voice In Support
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  • AudioScribe
    • Introduction & Getting Started
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  • Troubleshooting
    • Troubleshooting Guide
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    • Fix Microphone Access Denied By System
  • Help
    • FAQ
    • 💳Account & Billing
      • How to activate Voice In Plus on a new computer/profile?
    • âš¡Features
      • How to enable dictation on local file URLs?
      • How to use Voice In on the new tab page?
      • How to enable voice typing in Incognito Mode?
      • How to enable or disable Advanced Mode?
      • How to enable and disable Dictation Box?
      • How to hide/show the Voice In page pop-up?
      • Languages Supported
      • What is Advanced Mode?
      • Keyboard Shortcuts
      • Dictating numbers
      • Remove Censorship/Profanity Filter
      • How to disable built-in voice commands?
      • How to spell an uncommon word?
      • How to enable Direct Insert?
    • 🎤General
      • Why is Voice In disabled on certain websites ?
      • Is Voice In HIPAA compliant?
      • How to use Voice In in a popup window?
      • What permissions does Voice In extension require?
      • Using Voice In for voice typing in Google Docs
      • What sites does Voice In Chrome Extension work on?
      • How to change the default microphone used by Voice In?
      • Make your web app Voice In compatible
      • Hiding the "Voice In started debugging this browser" Message
      • How to correct capitalization mistakes?
      • How to enable Voice In Plus in Microsoft Edge?
      • Voice In Security Approach and Architecture
    • Privacy Policy
    • Contact Us
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Voice In Security Approach and Architecture

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Last updated 3 months ago

Voice In is built with security and privacy in mind. For privacy policy, refer to the page linked below.

At Voice In, we prioritize security and privacy in everything we do. Below are the measures and technologies we use to ensure your data is handled carefully.

Infrastructure and Device Management Voice In is 100% cloud-based and hosted entirely on AWS, with Cloudflare providing an added layer of security, including DDoS protection and secure connections. For internal communication and management, we use Google Workspace.

Payments Payments are handled by Stripe and PayPal. Voice In does not store any credit card information on its servers. Stripe and PayPal process all payment data securely, and we only pass minimal data, such as subscriber IDs and customer IDs, to enable accurate billing. For plan updates, we process signed webhook requests from Stripe to adjust entitlements in our database.

Customer Data Voice In minimizes the data it collects to only what is necessary for functionality and support. Customer data such as email addresses and basic usage events may be stored securely on AWS or used for analytics through tools like PostHog (self-hosted) and Google Analytics. Voice In does not store any user recordings or generated transcripts.

Shared Responsibility Voice In is designed as a productivity tool to help users voice-type efficiently on the web. We only collect the minimum required data, such as your email address for account management and application usage settings. While we implement robust security measures to protect this data, we recommend users avoid entering sensitive or confidential information.

If you have any further questions or concerns about our security practices, feel free to contact us.

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Privacy Policy